Strategic Insights, planning and consulting services

We can step in for short-term team support or extend your team's capacity on a term or project basis. Healthcare insights/research, competitive intelligence, strategic roadmap planning, internal interviews and synthesis are among the many potential ways we can help support you. 

Is the customer's voice the most important consideration in your business decisions?  If not, we can help ensure that each level of your enterprise is built on decisions that are led by consumer first thinking and robust voice of the customer strategies.

Is your customer really who you think it is?  Or are you serving the often invisible family caregiver that is the key decision maker for more than 53 million Americans? We will help you tailor your experiences to be more fully inclusive of the family caregiver and inform your understanding of ways you can better serve this important consumer audience.

We will help you create research objectives that will result in survey and insights that will deliver the depth and focus you need to drive real change and deliver powerful, succinct insights. We will guide you on determining if you need qualitative, quantitative, or secondary insights to drive your business decisions and operational excellence.

Large or small, workshops to plan, innovate, align or reimagine are where ideas begin to take shape and action plans to realize visions get defined. We have hosted dozens of sessions that resulted in disruptive innovations that shaped markets and redefined healthcare experiences. We can host you offsite or at your preferred venue. Full service event planning is also available for taking care of every detail. 

Dynamic, informative and engaging keynote speaking for your company event, innovation workshop or team planning session. Lisa brings her lived experiences together with her professional expertise to craft an inspiring, thought provoking presentation for your event.